Turant for Call Centers authenticates enrolled customers in real time during live interactions and continuously screens calls for fraud — integrated with IVR, telephony, and CRM.
Call centers carry the highest fraud exposure of any customer touchpoint. Legacy methods can't keep up.
Date-of-birth, mother's maiden name, last-four-of-card — all easily compromised or guessed.
Even well-trained agents are persuaded into bypassing verification under pressure.
Repetitive Q&A flows add 30–60s per call and frustrate genuine customers.
Six capabilities, delivered in real time on the agent's existing desktop — no security questions required.
Voiceprint match within seconds of natural conversation.
Patented multi-modal voice ID, language-agnostic.
Block repeat fraud actors across queues automatically.
Live trust score surfaces on the agent desktop pre-handle.
Detects deepfakes, recordings, and synthetic voices.
Drops into your existing IVR, CRM & telephony stack.
From the moment the call connects to the trust decision on the agent desktop — all within seconds of natural speech.
Deployed across regulated industries where caller trust drives both revenue and risk.
See Turant for Call Centers running in your environment — request a tailored demo.
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